Course Code: REL-PAC-0-HHCAHPS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Describe the HHCAHPS Survey/Survey Features and its purpose.
Explain the role and responsibilities of home health agency staff with the HHCAHPS Survey process.
Recognize the basics of the Home Health Compare website and its features.
Identify at least three focus areas to improve HHCAHPS Survey results.
Outline:
Section 1: The HHCAHPS Survey
The HHCAHPS Survey Overview
Survey View
Knowledge Check
Key Takeaways
Section 2: Participation in the HHCAHPS Survey
Survey Participation
Identifying Participant Roles and Responsibilities
Results and Ratings
Knowledge Check
Key Takeaways
Section 3: Improving HHCAHPS Survey Outcomes
Improving Survey Outcomes
What to Avoid
Knowledge Check
Viola’s View
Key Takeaways
Section 4: Conclusion
Course Summary
Course Contributor
Resource
References
Subject Matter Expert: Tameka N. Warren, MSN, RN, CLC
Tameka N. Warren, MSN, RN, CLC, earned her Bachelor and Master of Science in Nursing degrees from Indiana University School of Nursing at IUPUI, and her Associate of Science in Nursing from Ivy Tech College. She has over 20 years of nursing experience in public health, regulation, home health, leadership, education, maternal child community health, and long-term care environments. Tameka has served as a leader in home healthcare practices, quality improvement, and education as a community health nurse and a Public Health Nurse Surveyor (Home Health & Hospice) certified by CMS for a State Agency. She has served as a maternal and infant mortality advocate in managing home visiting services, supporting legislation to improve maternal child care in diverse communities, and as an ALPP Certified Lactation Counselor. She has also served as an Adjunct Clinical Professor to further awareness about the importance of community health nursing. Tameka’s passion is to serve the most vulnerable populations affected by health disparities and to inspire a new generation of nurses to do the same successfully.
Target Audience:
The target audience for this course is: Administration; Nursing Personnel; in the following settings: Skilled Nursing Facility.
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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.