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Communicating With Patients

Effective communication with patients and families is the foundation for a therapeutic, safe, and positive patient experience. The patient‘s experience of care is greatly influenced by what is communicated and observed. It is also a vital component of obtaining an accurate history and physical assessment, providing informed, comprehensive care, and educating patients and families to achieve optimal outcomes. The goal of this course is to provide information about how to effectively communicate with patients in healthcare settings.

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CERTIFICATES REVIEWS DETAILS

Accreditation Council for Continuing Medical Education

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Relias LLC designates this enduring activity for a maximum of 1.0000 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Accreditation Council for Pharmacy Education

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Type Activity: Knowledge Target Audience Designation: P ACPE Universal Activity Number: JA4008266-0000-25-009-H05-P
Accreditation Council for Pharmacy Education

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Type Activity: Knowledge Target Audience Designation: T ACPE Universal Activity Number: JA4008266-0000-25-009-H05-T
American Association of Medical Assistants
This program has been granted prior approval by the American Association of Medical Assistants (AAMA) for 1.0000 general continuing education unit(s) (approval General). Granting approval in no way constitutes endorsement by the AAMA of the program content or the program provider.
American Nurses Credentialing Center

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.0000 Nursing Contact Hours after successfully completing this course.
American Speech-Language-Hearing Association

Introductory Level

0.10 ASHA CEUs
Association of Social Work Boards

As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.0000 General continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based Online.
Bahamas Medical Council

Bahamas Medical Council (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791 Nurses will receive 1.0000 contact hours for participating in this course.
Certified Health Education Specialist

Sponsored by Relias LLC, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.0000 total Category I continuing education contact hours.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 1.0000 contact hours.
Florida Board of Medicine

Florida Board of Medicine (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Florida Board of Osteopathic Medicine

Florida Board of Osteopathic Medicine (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Florida Board of Pharmacy

Florida Board of Pharmacy (CEBroker Provider #50-290)
This module is approved for 1.0000 contact hours.
Florida Board of Psychology

Florida Board Of Psychology (CEBroker Provider #50-290)
Psychologists will receive 1.0000 hours.
Florida Physician Assistants

Florida Physician Assistants (CEBroker Provider #50-290)
Georgia Composite Medical Board - Physician Assistants

Georgia Composite Medical Board - Physician Assistants (CEBroker Provider #50-290)
Louisiana State Board of Medical Examiners

Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Michigan Board of Medicine

Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Michigan Board of Osteopathic Medicine and Surgery

Michigan Board of Osteopathic Medicine and Surgery (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Michigan Board of Social Work

Michigan Board of Social Work (CEBroker Provider # 50-290)
This activity is approved for 1.0000 contact hours.
Mississippi State Board of Medical Licensure

Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
New Hampshire Board of Mental Health Practice
New Hampshire Board of Pharmacy

New Hampshire Board of Pharmacy (CEBroker Provider #50-290)
This module is approved for 1.0000 contact hours.
New Hampshire Medical Society

New Hampshire Medical Society (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
New Mexico Medical Board

Physicians will receive 1.0000 AMA PRA category 1 Credits™.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. Social workers will receive 1.0000 continuing education hours for participating in this course. This activity is approved for 1.0000 contact hours.
North Dakota Board of Social Work Examiners

North Dakota Board of Social Work Examiners (CEBroker Provider # 50-290)
This activity is approved for 1.0000 contact hours.
Ohio Social Worker Board

Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider #RSX091903 (CEBroker Provider # 50-290)
This activity is approved for 1.0000 contact hours.
Ohio State Medical Board

State Medical Board of Ohio (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Oklahoma Board Of Medical Licensure And Supervision - Medical Doctors

Oklahoma Board Of Medical Licensure And Supervision - Medical Doctors (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™.
Oklahoma Board Of Medical Licensure And Supervision - Physician Assistants
South Carolina Board of Medical Examiners

South Carolina Board of Medical Examiners (CEBroker Provider #50-290)
South Carolina Board of Social Work Examiners

South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Tennessee Board Of Medical Examiners

Tennessee Board of Medical Examiners (CEBroker Provider #50-290) Physicians will receive 1.0000 AMA PRA category 1 Credits™
Tennessee Board of Social Workers
West Virginia Board of Social Work

West Virginia Board of Social Work (CEBroker Provider #50-290)
Wisconsin Medical Examining Board

Wisconsin Medical Examining Board (CEBroker Provider #: 50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.