Course Code: REL-PAC-0-CNONCOMI
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2026
Learning Objectives:
Identify three ways to utilize touch, skillful conversation, presence, mindfulness, and empathy to complement holistic care.
Describe the key mindful and empathetic communication practices for caring for a person who is non-communicative.
Discuss how using an appropriate mindset can be used when communicating with people who are non-communicative and their families.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: The Importance of Being Present
Being Present
Communication and Quality Care
Presence is Critical
Practicing Being Present
Review
Summary
Section 3: Mindfulness and Empathy in Communication
Mindfulness
Empathy
Attributes of Empathy
Mindfulness and Empathy
Review
Summary
Section 4: Communication and Holistic Care
Holistic Care
The Basics of Effective Communication
Your Nonverbal Communication
Communicating Through Touch
Communicating Effectively with Families
Review
Summary
Section 5: Your Mindset and GRACE
The Right Mindset
GRACE
Setting the Stage for Compassion
Review
Summary
Section 6: Conclusion
Course Summary
Course Contributor
References
Subject Matter Expert: Kathleen Koopmann, RN, BSN
Kathleen is a seasoned subject matter expert in post-acute care, with over 37 years of clinical and teaching experience spanning both acute and post-acute care settings. She earned her Bachelor of Science in Nursing from Western Governors University and received specialized infection control training through the North Carolina Statewide Program for Infection Control and Epidemiology, in collaboration with NCDHHS and the University of North Carolina. Kathleen's diverse career includes roles in long-term care, acute care, occupational health, and nursing education. Most recently, she served as a Staff Development Coordinator and Infection Control Practitioner in long-term care, where she played a pivotal role in staff education and infection prevention.
Target Audience:
The target audience for this course is: Nursing Personnel; in the following settings: Skilled Nursing Facility.
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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.