Course Code: REL-PAC-0-ACPCSS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Identify the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.
Define the benefits of compassionate communication and identify the skills involved.
Define and apply specific skills necessary for conducting effective and sensitive advance care planning conversations.
Identify general considerations to keep in mind when conducting advance care planning conversations.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Advance Care Planning and the FIVE WISHES® Model
Advance Care Planning and the FIVE WISHES® Model
Defining Advance Care Planning
Benefits of Advance Care Planning
The FIVE WISHES® Conversation Framework
Review
Summary
Section 3: Compassionate Communication Skills
Compassionate Communication Skills
Benefits of Compassionate Communication
Active Listening
Applying the Skill
Communicate Positive Intent
Acknowledge Emotions
Express Appreciation
Review
Summary
Section 4: Advance Care Planning Conversation Skills
Advance Care Planning Conversation Skills
Exploring Familiarity and Communicating Benefits and Relevance
Assessing Understanding of Medical Conditions
Assessing Readiness to Consider End-of-Life Decisions
Exploring Values, Experiences, and Concerns
Providing Information
Review
Summary
Section 5: Considerations for Conversations
Considerations for Conversations
Assessing Capacity
Different Conversations at Different Times
Cultural Considerations
Review
Summary
Section 6: Conclusion
Course Summary
Course Contributor
References
Congratulations!
Exam and BrainSparks
Instructor: Kathleen Taylor
Kathleen Taylor MA, LMHC serves as the Healthcare Advisor for the Five Wishes program. Kathleen has over 27 years of experience in the healthcare and nonprofit sectors. Her passion is centered in improving the healthcare experience for people who are sick and vulnerable, and helping healthcare professionals master skills in cultivating empathy and communicating compassionately. She operates a healthcare consulting practice focused on palliative care communication, strategy and programming. Previously, she served for a decade as the Director of community engagement at the country's largest nonprofit hospice organization where she led their advance care planning education programs, and developed their first training program on empathy and compassion in patient care. She also worked as a hospice counselor serving patients and families coping with life-limiting illness, caregiving and grief.
Kathleen is a Florida Licensed Mental Health Counselor and Qualified Clinical Supervisor. She earned a Bachelor's degree in Psychology at Stetson University, a Master's degree in Mental Health and Rehabilitation Counseling at the University of South Florida, and a Graduate Certificate in Nonprofit Management & Innovation at the University of Tampa's John Sykes College of Business.
Target Audience:
The target audience for this course is: Administrators; Nurses; in the following settings: Post-Acute Care.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.