Course Code: REL-ALL-0-DEIHE
Hours: 1.5
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Define cultural competence, implicit bias, and indirect discrimination.
Describe at least two assumptions and myths related to stereotypes.
Explain best practices when working with people from different races, cultures, values, and sexual orientations.
List at least three barriers to providing quality healthcare.
Identify at least two ways to make the healthcare environment welcoming for all people.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Overview
Cultural Humility
Defining DEI
Being An Ally
Review
Summary
Section 3: Cultural Competency
Access to Healthcare
Cultural Competence
Implicit Bias
Microaggression
Healthcare Equity
Review
Summary
Section 4: Types of Discrimination
Direct Discrimination
Indirect Discrimination
Language Discrimination
Behavior Discrimination
Invalidation
Justifying Prejudices
Review
Summary
Section 5: Stereotypes and Assumptions
Common Assumptions and Myths
Nationalism
Religious Diversity
Sexual Orientation and Gender Identities
Stereotypes About Poverty
Negative Stereotyping Examples
Review
Summary
Section 6: Inclusivity of Age Groups
Older Adults
Children
Review
Summary
Section 7: Physical and Mental Disabilities
Identifying Patient Needs
Physical Disabilities
Mental Disabilities
Neurodiversity
Review
Summary
Section 8: Meeting Patient Needs
Healthcare Barriers
The Social Determinants of Health
DEI Best Practices
Self-Awareness Questions
Review
Summary
Section 9: Conclusion
Course Summary
Course Contributor
Resources
References
Instructor: Juan Armando Rojas Joo, Ph.D.
Dr. Rojas Joo has more than thirteen years’ experience of Diversity, Equity, Inclusion, and Anti-Racism training programing, hiring, retention, and promotion of employees from diverse backgrounds, conflict resolution, and mentoring. He has worked as Chief Diversity Officer and Associate Dean for Diversity and Inclusion in higher-ed and, most recently as a DEI expert consultant on healthcare and corporate. Rojas Joo holds a Ph.D. from the University of Arizona in Hispanic Cultural Studies and a M.A. and B.A from the University of Texas in El Paso. Rojas Joo has certificates in Diversity, Equity and Inclusion, intergroup dialogue, higher ed administration, and he is a published author and speaks, writes, and reads English, Portuguese, and Spanish.
Staff Writer: Kimberly Workman, MA
Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.