Case Management: Patient Outcomes

Course Code: REL-ACU-0-CMPO

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2025

Learning Objectives:
Recall ways that case managers impact the outcomes of the Triple Aim.
Identify models of care that affect case management outcomes.
Indicate the role of case managers in preventing hospital readmissions.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Definitions and Goals

Overview

Definition

Goals

Outcomes

Summary

Section 3: Patient Engagement

Improving the Patient Care Experience

The Impact of Culture

Informed Decision-Making

Summary

Section 4: Standards of Care and Best Practices

Standards of Care

Best Practices

Summary

Section 5: Adherence to Care and Patient Education

Patient Adherence

Patient Education

Summary

Section 6: Self-Management

Self-Management

Case Management Tools

Summary

Section 7: Transition of Care and Readmission Rates

Hospital Readmissions

Transitions of Care

Summary

Section 8: Clinical Vignette

Case Study

Section 9: Conclusion

Course Summary

Course Contributors

References

Subject Matter Expert: Katherine Schwegel, DNP, ACNP-BC

Dr. Schwegel is an Acute Care Nurse Practitioner and the Director of an Acute Case Management program. She has a doctorate of nursing practice with an emphasis on quality health care outcomes. Her case management experience includes acute, transitional and complex case management.

Writer: Kimberly Workman, MA

Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.

Target Audience:
The target audience for this course is: Case Managers; in the following settings: Acute Care Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.