Course Code: REL-ACU-0-CMO
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Indicate the role of a case manager across the healthcare continuum.
Identify the nine components of the case management process.
Recognize tools that case managers use to facilitate the case management process.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Case Management: An Overview
Case Management
Summary
Section 3: The State of Healthcare in the U.S.
U.S. Healthcare
Improving Healthcare
Payers
Medicare
Medicaid / CHIP
Private Insurance
Ensuring Quality Care
Summary
Section 4: The Case Management Process
The Case Management Process
Screening/Assessment
Case Management Across the Healthcare Continuum
Study Findings
Summary
Section 5: Case Management Tools
Current Literature and Guidelines
Communication
Behavioral and Nursing Theories
Chronic Care Model
Summary
Section 6: The Future of Case Management
The Future of Case Management
Chronic Medical Conditions
Aging Population
Health Equity
Social Determinants of Health
Mental Health Services
Summary
Section 7: Clinical Vignette
Meet Your Patient
Section 8: Conclusion
Course Summary
Course Contributors
References
Subject Matter Expert: Katherine Schwegel, DNP, ACNP-BC
Dr. Schwegel is an Acute Care Nurse Practitioner and the Director of an Acute Case Management program. She has a doctorate of nursing practice with an emphasis on quality health care outcomes. Her case management experience includes acute, transitional and complex case management.
Writer: Kimberly Workman, MA
Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.
Target Audience:
The target audience for this course is: Care and Case Managers; in the following settings: Hospitals: Acute.
Certification Review:
Case Management Nursing (CCM/CMGT-BC) Certification
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.